The young woman called official calls spend a thousand dollars to accomplish the repair of refrigera-9c8921

The young woman called "official calls" spend a thousand dollars to accomplish the repair of refrigerator freezers – Sohu electrical appliances bad news, to find maintenance call, online search more convenient, but there may be more trouble, Ms. Ding Hangzhou Binjiang encountered. Not long ago, Ms. Ding’s home BOSCH refrigerator is not refrigeration, she found on the Internet to call a "official maintenance hotline" phone – 4000087937, second days, the master came home maintenance completed. Let Ms. Ding did not think is, spent more than one thousand yuan, the refrigerator did not fix, refrigeration function is not, directly into the freezer, and then the phone in the past, the other side directly hang up. Later proved that 4000087937 is a fake "official repair hotline", but also involves a number of brands, including SIEMENS, Matsushita, noritz. All the same routine, claiming to be the official maintenance, send home repair, high cost, whether or not repaired, and then call hang up. Because the maintenance point name and address and other information are problems, so even if the problem, consumers also rights without doors. And behind this, is the network search and 400 number supervision loopholes. Refrigerator maintenance after refrigeration change 1000 yuan maintenance costs only 7 yuan, Ding lady’s home BOSCH double door refrigerator suddenly did not cool. Refrigerator has been bought for 4 years, and the warranty period, but also can not find the original repair phone. Madame Ding decided to ask for help. Enter "BOSCH official repair phone", jump out a phone immediately, 4000087937. Calling the past, the other side calls himself "BOSCH official repair phone."". "It’s a female phone call, it’s pretty professional, and asked if there was a warranty." Ms. Ding said. On the second day, the master came in and said that the refrigerator motherboard was broken and replaced. He took out a small box and put it in the back of the refrigerator. He said it was 1480 yuan, plus the door fee and maintenance fee, which was 1540 yuan." When the money was paid, the maintenance personnel left, and told Ms. Ding before they left, that the refrigerator could be recovered in a few hours. Let Ms. Ding never imagined that the night before, when she opened the door, put in the cold box of vegetables, Sydney all become popsicles, "double door refrigerator is not cooling, to be built" double door refrigerator". Ms. Ding once again dialed 4000087937, the other party is still very polite to ask, "Hello, what can help you?"" However, when she heard that the refrigerator had not been repaired, the phone was immediately suspended. Ms. Ding can only find out before carry off all that one has to buy a refrigerator, in accordance with the above instructions, the phone call in the past, the other 4000087937 is not the official BOSCH phone repair". The genuine maintenance personnel door, refrigerator soon repaired. "He checked it and said the problem was on the remote control. It needed 460 pieces to replace it. And mention the fake boxes that were installed by fake maintenance personnel, saying that the cost was only 7 bucks, and it didn’t work at all." The suspicious hotline’s receipt, the question of the company address that didn’t exist at all, didn’t exist yesterday, and the money reporter contacted it too.

女子打“官方电话”报修冰箱 花千元被修成冰柜-搜狐新闻  电器坏了,要找维修电话,上网搜一下比较方便,但可能会有更大的麻烦,杭州滨江的丁女士就遇到了。   前不久,丁女士家的博世牌冰箱不制冷了,她就在网上搜到了一个自称是“官方维修热线”的电话――4000087937,第二天师傅就上门维修完毕了。让丁女士没有想到的是,花了一千多元,冰箱没修好,冷藏功能也没有了,直接变成了冰柜,再电话过去对方直接挂断。   后来证明,4000087937是假冒的“官方维修热线”,而且涉及多个品牌,包括西门子、松下、能率。都是同样的套路,自称官方维修,派人上门维修收高额费用,不管是否修好,再打电话就挂断。   由于维修点名称和地址等信息都有问题,所以,即使出了问题,消费者也维权无门。而这背后,是网络搜索和400号码监管的漏洞。   冰箱维修后冷藏变冷冻   千元维修费成本竟只有7元   丁女士家的博世双开门冰箱突然不制冷了。冰箱买来已有4年且过了保修期,一时也找不到当初的维修电话。丁女士决定求助度娘。输入“博世官方维修电话”,立马跳出来一个电话,4000087937。致电过去,对方自称“博世官方维修电话”。“是个女的接电话的,还蛮专业的,还问有没有过保修期。”丁女士说。   第二天,就有师傅上门了,说冰箱主板坏了要更换。“他拿出一个小盒子,安在了冰箱后面,他说这个要1480元,再加上上门费和维修费,一共1540元。”   收完钱,维修人员就离开了,走前告诉丁女士,重启一下,冰箱几个小时内就可以恢复了。   让丁女士万万没有想到的是,一夜过去之后,当她打开冰箱时,放在冷藏盒里的青菜、雪梨全部都变成冰棍了,“不制冷的双开门冰箱”,被修成了“双门冰柜”。   丁女士再次拨通了4000087937,对方依然很客气地问,“您好,有什么可以帮你?”不过,一听到丁女士反映冰箱没有修好的情况时,电话立马被挂断了。   丁女士只能翻箱倒柜,找出之前购买冰箱的说明书,按照上面的电话打了过去,对方说4000087937不是“博世官方维修电话”。   正牌维修人员上门,冰箱很快修好了。“他检查了一下,说问题出在遥控器上面,更换一下需要460块。而提到之前假冒维修人员装上去的小盒子,他说成本只要7块钱,而且根本不起作用。”   可疑热线留下的收据疑问重重   显示的公司地址根本不存在   昨天,钱报记者也联系了“博世官方客服”,对方确认4000087937并非他们的。类似的问题,他们已经遇到过好几次,都是冒充的,收了高昂的费用,却没有把电器修好。   “4000087937”派来的维修人员,给丁女士留下一张收据,抬头是“杭州家电服务中心上门维修单”,上面有红色印章“杭州通达家电维修服务中心”。而钱报记者多方查询发现,这两个服务中心都没有具体信息,市场管理部门也没有登记,查无可查。   不过,维修单上还有地址:凤起路江能大厦C座1601室。昨天,钱报记者找过去,大厦保安说,根本没有C座,1601室曾经确实是一个修电器的,但已经是很多年前的事情了。“老早不做了,大楼都重新装修过了。”   丁女士后来也找了市场监督管理部门,但对方表示很为难,因为没有具体名称和地址。   它冒充过多家电器维修热线   杭州已有多人上当   丁女士的遭遇并非个例。她把她的遭遇发到网上,马上引来了同病相怜者。这个4000087937还冒充多个大品牌的官方维修服务电话:西门子、松下、能率等。   杭州市民王先生,家里热水器坏了,打电话给4000087937,他自称是“Panasonic热水器电话官方维修电话”,更换点火器价格要420元,但根本没修好。市民张女士家,也是热水器,不过她家的品牌是“能率”,遭遇大同小异,留下的收据上写着:杭州经济技术开发区杭联家电商店(记者注:根本没这个店)。   昨天,钱报记者也拨通了4000087937,接电话的是女声,普通话标准,而且多用礼貌词,“有什么可以帮到您?”当听说是西门子冰箱有问题时,她特别强调自己就是“西门子冰箱官方维修电话”,仔细询问冰箱使用时间和家庭地址后,女子也主动说明了服务价格:上门费20元,检测维修费40元,更换配件统一价,稍后安排修理师傅联络的。   不过,当钱报记者一表明身份时,电话马上被挂断。   随后,钱报记者也分别向“西门子”、“松下”、“能率”等官方客服进行求证,确认4000087937并非他们的官方维修电话。   运营商一时说不出“机主”   400号码层层分包乱象多   究竟“4000087937”背后是谁?   电话可以拨通,查这个电话的注册信息是不是就能找到线索?   事实上,事情并没有那么简单。400电话监管混乱,运营商甚至无法马上找到这个号码的所有者。   联通、电信、移动三大运营商都有自己的400号码,根据后面的号段可以分清是哪个运营商的。昨天,钱报记者联系上了4000087937的运营商,对方表示暂时无法查出这个号码的登记信息,也就是说办理这个号码的运营商一时查不出机主是谁,需要钱报记者等待,24小时内给出答复。而查不出也是有原因的,因为400号码是运营商的,但销售都是分到一级级销售商的。在网络上,400电话代理商很多,一年起使用,收费不一,从几百到几千元。   钱报记者联系上了杭州本地一家400号码代理商,对方解释:“按规则,办理时必须出示单位加盖红章的组织机构代码证复印件或营业执照副本,以及经办人身份证,有的还需要公章、财务章。实际销售中,关键是能够把号码卖出去,卖好价格。”   可疑热线大家都是百度来的   百度有没有责任   大家得到这个4000087937电话都来自“百度”。“我是在百度里输入博世官方维修电话,然后出来这个400电话的。”丁女士说。   对此,百度官方也有自己的解释――   “的确有很多方法可以使网站排名靠前,其中就包括付费的百度推广。目前百度上的搜索内容,分为推广链接(如+V信息、百度推广)和技术抓取两种。其中+V的信息可靠度较高,因为是百度充分审核监管的。”   对于4000087937电话,这一类没有+V显示的信息,属于技术抓取来的。因为技术抓取的信息数量太过庞大,很难通过人工来一一检索处理,难免会出现一些虚假甚至是诈骗信息。   百度相关负责人表示,百度已经对此设立了举报机制,网友可以打百度官方客服电话投诉,一旦投诉查实,被投诉方会被列入“黑名单”,对于难以查实的,百度也会给出“此信息有风险”的明确提示。相关的主题文章: